Shipping policy
Morea Labs Shipping Policy
Contact: support@morealabs.zendesk.com
Order Processing
All orders are processed and fulfilled within 24 hours of being placed.
After this 24-hour window, we cannot make changes to:
/-Products ordered
/-Shipping address
/-Billing information
Please ensure all details, especially your shipping address, are correct before finalizing your order.
Shipping Timeframes
Once your order has been shipped, standard delivery usually takes 8 to 15 business days, depending on your location.
Delivery windows are estimates and may vary due to factors outside our control, such as carrier delays or customs processing.
Shipping Confirmation & Tracking
Once your order ships, you will receive a shipping confirmation email with tracking information.
Tracking may take up to 48 hours to update after the carrier receives the package.
Shipping Costs
Shipping fees are calculated at checkout based on location and delivery method.
Any customs duties, taxes, or import fees are the responsibility of the customer.
Lost or Stolen Packages
Morea Labs is not responsible for packages lost or stolen after carrier delivery confirmation.
If tracking shows your package as delivered but you have not received it, please contact the carrier directly.
We will assist where possible but cannot issue refunds for confirmed deliveries.