Shipping policy

Morea Labs Shipping Policy


Contact: support@morealabs.zendesk.com

Order Processing

All orders are processed and fulfilled within 24 hours of being placed.

After this 24-hour window, we cannot make changes to:

/-Products ordered

/-Shipping address

/-Billing information

Please ensure all details, especially your shipping address, are correct before finalizing your order.

Shipping Timeframes

Once your order has been shipped, standard delivery usually takes 8 to 15 business days, depending on your location.

Delivery windows are estimates and may vary due to factors outside our control, such as carrier delays or customs processing.

Shipping Confirmation & Tracking

Once your order ships, you will receive a shipping confirmation email with tracking information.

Tracking may take up to 48 hours to update after the carrier receives the package.

Shipping Costs

Shipping fees are calculated at checkout based on location and delivery method.

Any customs duties, taxes, or import fees are the responsibility of the customer.

Lost or Stolen Packages

Morea Labs is not responsible for packages lost or stolen after carrier delivery confirmation.

If tracking shows your package as delivered but you have not received it, please contact the carrier directly.

We will assist where possible but cannot issue refunds for confirmed deliveries.